All the Fade Out Label’s garments are bespoke, and made to order. Please allow 1 to 3 weeks for crafting and production. Sustainable and recycled fabrics and reclaimed materials are used in all designs. All vintage materials have been properly cleaned and sanitized prior to reuse.
Our sizes have an oversized fit, so please check twice all the garments’ measurements (length, bust, waist, hips…) before you buy or make an order.
All garments are handmade in our atelier in Berlin – any imperfections or variations add to the individual beauty and uniqueness of each piece.
Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email.
All Shipments to Germany and Europe are sent with DHL or UPS. Shipment to Usa, Japan, Australia, Kanada, HK, Iceland and other non Europe Countries are sent with German Post/DHL. All prices include shipment costs. Buyer will receive a shipment confirmation email with the shipping tracking number. All shipments are made on regular rates. If you want an express shipping or additional insurance, this is possible at your expense, please enquire at the time of your purchase.
If you have any questions, don’t hesitate to ask! Please write to: firstname.lastname@example.org – Thanks!
Terms & Conditions in short
- By ordering any of our products, you agree to be bound by these terms & conditions.
- By placing an order at FADE OUT Label, you warrant that you are at least 18 years old or have parents’ permission to buy from us.
- All personal information you provide us with or that we obtain will be handled by FADE OUT Label as responsible for the personal information.
- Events outside FADE OUT Label’s control shall be considered force majeure.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local charges may occur.
- FADE OUT Label reserves the right to amend any information without prior notice.
Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at FADE OUT Label, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at FADE OUT Label for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by FADE OUT Label as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to FADE OUT Label and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request FADE OUT Label to delete or correct the information held about you. By accepting the FADE OUT Label Conditions, you agree to the above.
Events outside FADE OUT Label’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that FADE OUT Label is released from obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
All products remain FADE OUT Label’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from FADE OUT Label.
All transfers conducted through FADE OUT Label are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choose for the transaction as they are responsible for the transactions made.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
FADE OUT Label reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, FADE OUT Label has the right to cancel the order and refund any amount paid in the best way. FADE OUT Label shall also notify the customer of equivalent replacement products if available.
Our Return Policy in short
- Contact FADE OUT Label before returning any items.
- You can return the product within 3 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’.
- Want to switch to another size of the same product? You can do that, just contact us.
- Want to switch to another product? You can do that, just contact us.
- It is not possible to return a product customized by customer’s request in size or colors. However contact us and we try to find a solution case by case basis.
- If a package is unclaimed you might have to pay a handling fee.
- The order is not refundable.
Return adress :
Bonfini Andrea – Adalberstrasse 86 – 10997 Berlin, GERMANY
Please send us the tracking number within 5 days of receipt of your online order. We hold the right to deny refunds if the product returned does not meet our return policy requirements.
Please contact FADE OUT Label before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts FADE OUT Label and gives information relevant and the reason for complaint.
You can return the product within 3 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and please provide us with a tracking number. FADE OUT Label suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment.
Returning A Package
If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. FADE OUT Label is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
Want to switch to another product?
Return the product you have received and send us an e-mail telling us which product you want instead.
Return a customized product
It is not possible to return a product customized by customer’s request in size or colors. However contact us and we try to find a solution case by case basis.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days, FADE OUT Label reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.
The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use FADE OUT Label without troubles you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On FADE OUT Label we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies…
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
If you have any questions, don’t hesitate to ask! Please write to: email@example.com – Thanks!